MedScoreMax – Shipping Policy

Effective Date: May 3, 2025

At MedScoreMax, all of our products are 100% digital and delivered instantly online. Because we do not sell or ship any physical items, this policy outlines how and when you can access your digital purchases.

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1. Delivery Method

• All products, including shelf exam packages and real/actual exam forms, are delivered digitally through your MedScoreMax account or via email.

• There is no physical shipping required or available.

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2. Delivery Time

• Immediate Access: Once your payment is successfully processed, your purchased content will be available for download or account access within minutes.

• In rare cases, access may take up to 1–2 hours due to system load or technical issues.

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3. Delivery Confirmation

• You will receive a confirmation email with download or access instructions after purchase.

• If you do not receive the email within 2 hours, please check your spam/junk folder or contact us at bugearning@gmail.com.

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4. Technical Issues

If you encounter problems accessing your digital content:

• Ensure you're logged into the correct email/account used at purchase.

• Contact us immediately at bugearning@gmail.com with your order number. We’ll respond within 24 hours.

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5. No Shipping Fees

• Since there are no physical goods, there are no shipping costs, no international delivery concerns, and no customs fees.

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6. Product Availability

All digital products are available for purchase and delivery worldwide, provided local laws permit access to our educational content.

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Need Help?

📧 Email: bugearning@gmail.com
📅 Support Hours: Monday–Friday, 9 AM–6 PM (EST)