The Ultimate Guide to the MyIntealth Account: What It Is and How to Establish Yours

The Ultimate Guide to the MyIntealth Account: What It Is and How to Establish Yours

MyIntealth Account: Your Complete Step-by-Step Guide to Setup, Login, and Services for IMGs

What to Do If Your MyERAS/MyECFMG Application Is Stuck in One Stage for a Week

If your MyERAS or MyECFMG application seems stuck at a single stage for more than a week, here’s what you should do:

  1. Take a Screenshot: Capture the exact status of your application. This will serve as proof of the issue and help support staff understand your situation quickly.

  2. Mention Your Case:

    • If you are submitting or have submitted EPIC credentials, make sure to mention that in your message.

    • If you are in the stage of establishing your account, include your MyERAS/MyECFMG ID.

  3. Email the Relevant Support:

    • Send all the details along with your screenshot to info@ecfmg.org or info@ecfmgepic.org.

    • Include your full name, ID, and any relevant information about your application stage.

Tip: Being detailed and organized in your email will help ECFMG support resolve your issue faster.

Introduction: Navigating the New Gateway for International Medical Graduates

The journey for an International Medical Graduate (IMG) toward practicing in the United States is a marathon, not a sprint. It's paved with critical milestones, from passing the USMLE exams to securing a coveted residency position. For years, this process was managed through various ECFMG online systems like IWA, OASIS, and the EPIC Portal. But the landscape has evolved.

Welcome to MyIntealth—the new, unified digital hub that is now the central nervous system for all your credentialing and certification needs. If you're feeling a mix of confusion and anxiety about this new platform, you're not alone. This guide is designed to be your definitive, step-by-step manual. We will demystify what MyIntealth is, who it's for, and provide a meticulous, foolproof walkthrough for establishing your account, whether you're a brand-new applicant or an existing one migrating from the old systems.

By the end of this guide, you will be able to confidently navigate the MyIntealth Applicant Portal, understand its core services, and successfully complete the account establishment process.

Chapter 1: What Exactly is MyIntealth? A Deep Dive

Before we jump into the "how," it's crucial to understand the "what" and "why." MyIntealth is not just a new login page; it's a strategic consolidation.

1.1. The Unified Platform of Intealth

MyIntealth is the new, integrated online environment for accessing services offered by Intealth and its two primary divisions:

  • ECFMG® (Educational Commission for Foreign Medical Graduates): The organization you know for ECFMG Certification, which is essential for entering ACGME-accredited residency programs in the U.S.

  • FAIMER® (Foundation for Advancement of International Medical Education and Research): Known for its work in faculty development and health workforce research. (Note: FAIMER services will be integrated into MyIntealth in the future.)

Think of MyIntealth as a centralized command center. Instead of juggling multiple logins for IWA (for USMLE applications), OASIS (for tracking your certification), and the EPIC Portal (for credential verification), you now have a single, streamlined portal: The MyIntealth Applicant Portal.

1.2. Who is the MyIntealth Applicant Portal For?

This portal serves two distinct groups, and understanding which category you fall into is the first critical step.

  1. New Applicants: You are a "New Applicant" if you have never used any of ECFMG's former Online Services (IWA, OASIS, or the EPIC Physician Portal). Your journey involves creating a MyIntealth account entirely from scratch.

  2. Existing Applicants: You are an "Existing Applicant" if you have previously used any of ECFMG's former Online Services. Your existing data and account have been migrated to MyIntealth, but you may still need to complete certain verification steps.

Chapter 2: Preparing for Your MyIntealth Account Establishment

Preparation is key to a smooth and hassle-free account setup. Rushing in without the necessary information is the most common cause of delays and errors.

2.1. Gathering Your Essential Documents

Before you even click the "Access MyIntealth" button, have the following ready. For the identity verification process, you will need documents that are:

  • Government-Issued: Typically a passport. Ensure it is valid and not expired.

  • High-Quality: You will need to upload clear, color scans or high-resolution photos of your documents. Blurry, cropped, or poorly lit images will lead to a "Submitted for Identity Verification Review - Error" status, causing significant delays.

  • Consistent: The name and date of birth on your application must match your identification documents exactly.

2.2. Understanding the "Service of Interest" Selection

A unique part of the MyIntealth account establishment process is that you will be asked to select a "Service of Interest." This can be confusing, so let's clarify:

  • What it is: You will be presented with three main options: EPIC, ECFMG Certification, and EVSP (J-1 Visa). You must choose one to proceed.

  • What it is NOT: This selection is for Intealth's internal planning purposes only. It does not lock you into that service, nor does it evaluate your eligibility for it. You are free to apply for any other service later. Do not overthink this step; choose the service you are most likely to pursue first.

A Closer Look at the Service Options:

  • Electronic Portfolio of International Credentials (EPIC): Choose this if your primary goal is to build a verified digital portfolio of your medical credentials (e.g., medical diploma, transcript, license) to send to organizations worldwide. This is often required for licensing boards outside the U.S. or for certain non-clinical roles.

  • ECFMG Certification: This is the correct choice for the vast majority of IMGs aiming for U.S. residency. Select this if you plan to take USMLE Steps, apply for residency, and ultimately become ECFMG Certified.

  • Exchange Visitor Sponsorship Program (EVSP): This is a very specific category. Select EVSP only ifyou are a foreign national physician who graduated from a medical school located in the United States or, for a limited time, from a medical school located in Canada (if you graduated before July 1, 2025). All other IMGs should select ECFMG Certification.

Chapter 3: The Step-by-Step Guide to Establishing Your MyIntealth Account

This is the core of our guide. We will break down the process into two distinct pathways. Follow the one that applies to you.

Pathway A: For Existing Applicants (You had an IWA, OASIS, or EPIC Account)

If you have a history with ECFMG's old systems, your account has been migrated. Your task is to claimand activate your new MyIntealth account.

Step 1: Navigate to the Portal
Go to the official Intealth website and locate the "MyIntealth Applicant Portal" link. Click on it.

Step 2: Access the Login Page
On the portal landing page, click the button that says "Access MyIntealth."

Step 3: Identify Yourself as an Existing User
You will be presented with login options. Look for and select the option that says something to the effect of: "For users who do not have a MyIntealth account but have an ECFMG account." The wording may vary slightly, but the meaning is clear.

Step 4: Initiate Email Verification
Enter the primary email address that you used for your old ECFMG account (IWA/OASIS). This is a critical step. If you no longer have access to that email, you must resolve that issue first. Click "Send Verification Code."

Step 5: Retrieve and Enter the Code
Check your email inbox (and spam/junk folder) for an automated email from Intealth/ECFMG. It will contain a numeric verification code. Enter this code into the field on the MyIntealth page and click "Verify Code."

Step 6: Set Your New Password
Once your code is verified, you will be prompted to create a new password for your MyIntealth account. Follow the password strength requirements. This is a good security practice—do not reuse an old password.

Step 7: Agree to Terms and Conditions
Read and agree to the Terms and Conditions and Privacy Notice. It's important to understand the rules governing your use of the portal.

Step 8: Account Activation Complete
After completing these steps, your MyIntealth account should be active. You will be logged in and should see the main menu, including the "Services" option. You can now begin exploring and submitting applications.

Important Note for Existing Applicants: Even though your account is migrated, the process for some services has changed. When you go to apply for a new service (e.g., registering for a USMLE Step), you may be prompted to complete an additional identity verification process (like the one new applicants go through). This is normal. Follow the on-screen instructions, which may involve uploading your passport and a live photo via NotaryCam.


Pathway B: For New Applicants (You are Starting Completely Fresh)

If you have never interacted with ECFMG's online services before, this is your pathway. This process involves both an account creation and a formal "Account Establishment Request" that includes identity verification.

Step 1: Navigate to the Portal
Go to the official Intealth website and click on the "MyIntealth Applicant Portal."

Step 2: Initiate Access
Click on the "Access MyIntealth" button.

Step 3: Begin New Account Creation
Select the option that says "Don't have a MyIntealth account?" or "Create an Account."

Step 4: Create Your Login Credentials
You will be asked to create your login credentials. Your User ID will be your primary email address. Choose a strong, unique password and confirm it.

Step 5: Start the Account Establishment Request
After your basic login is created, you will begin the formal "MyIntealth Account Establishment Request." This is a multi-part application.

Step 6: Provide Personal Information
You will be directed to a form where you must enter your personal details meticulously:

  • Full Name: As it appears on your passport.

  • Date of Birth

  • Gender

  • Contact Information (Address, Phone Number)

Step 7: Select Your "Service of Interest"
As discussed in Chapter 2, you will be prompted to select from EPIC, ECFMG Certification, or EVSP. Remember, this is for planning. Choose the most relevant one for you (likely ECFMG Certification).

Step 8: Pay the Account Establishment Fee
This is a crucial step. You will be required to pay a fee to submit your Account Establishment Request. The fee covers the cost of setting up your profile and the initial identity verification. Have a valid credit/debit card ready. Your request is not submitted until payment is successfully processed.

Step 9: Complete the Identity Verification Process
This is the most critical stage and where many applications get delayed. After payment, you will be instructed to complete the identity verification. This is typically done through a third-party service called NotaryCam.

  • You will need to provide a copy of your government-issued ID (Passport).

  • You will need to take a live photo of yourself via your webcam.

  • A live notary session may be required via video call.

Ensure you have a stable internet connection, a working webcam, and your documents ready for this session.

Chapter 4: Understanding the MyIntealth Account Status & What Comes Next

After submitting your request, the waiting begins. You can check your status in the portal.

4.1. Decoding Your Account Status

  • Submitted for Identity Verification Review: This means your application and documents have been received and are in the queue for review. No action is needed from you; you must wait.

  • Submitted for Identity Verification Review - Error: This indicates a problem with your submitted documents or the verification session. The details of the error should be communicated to you. You will likely need to re-submit clearer documents or repeat the NotaryCam process.

  • Account Established: This is the status you are waiting for! It means your identity has been verified, your account is fully active, and you have been assigned your permanent MyIntealth ID. This ID is your unique identifier for all future interactions.

4.2. After Your Account is Established

Once your status shows "Account Established," the real work begins.

  • Log in to your MyIntealth Applicant Portal.

  • You will now see the full main menu, including the "Services" tab.

  • Click on "Services" to browse and apply for the specific services you need, such as:

    • USMLE Step 1 Application

    • USMLE Step 2 CK Application

    • ECFMG Certification Application

    • Requesting a USMLE/ECFMG Status Report

Chapter 5: Common Pitfalls and Pro-Tips for a Flawless Experience

  • Pitfall #1: Inconsistent Biographic Data. Your name on your application, passport, and all other documents must match. "Mohamed" on one document and "Mohammad" on another will cause a rejection.

  • Pitfall #2: Poor Quality Document Scans. Blurry, glary, or cropped passport photos are the #1 reason for identity verification errors. Use a scanner or a well-lit, high-resolution camera.

  • Pitfall #3: Using an Inactive or Inaccessible Email. Your email is your lifeline for verification codes and official communication. Use a professional, reliable email address (Gmail is recommended) that you check regularly.

  • Pro-Tip #1: Bookmark the Official Site. Always access MyIntealth through the official Intealth or ECFMG website to avoid phishing scams.

  • Pro-Tip #2: Save Your MyIntealth ID. Once received, save your MyIntealth ID in a secure, easily accessible place. You will need it for all communications and applications.

  • Pro-Tip #3: Be Patient and Methodical. The identity verification process can take several weeks. Do not panic if you don't get an immediate "Account Established" status. Avoid submitting multiple requests, as this will only cause more delays.

Conclusion: Your Journey Starts Here

Establishing your MyIntealth account is the foundational first step on your path to becoming a medical professional in the United States. While the process may seem daunting, it is designed to be secure, efficient, and unified. By following this detailed, step-by-step guide, you have the knowledge and the roadmap to navigate this process with confidence.

Take a deep breath, gather your documents, and take that first step. Your future in medicine awaits.


Disclaimer: This guide is for informational purposes only. Processes, fees, and requirements are subject to change by Intealth and ECFMG. Always refer to the official Intealth and ECFMG websites for the most current and authoritative information.


(A note from the blog author):

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